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Specialised Products : TISO™  | SCOPE™   

Joint Ventures : Usability Design Testing | Agricultural Research
Strategic Alliances : CHOICE™ | Global Research Services 

TISO™ - Topic Interactive Session Oriented  

 

An alternative way to approach Qualitative Research - TISO™ helps clients gain in-depth insights into how their products or services "interact" with their customers.

For detailed information go to www.respac.com/tiso.htm 


SCOPE™ - Employee Opinion and Satisfaction

 

The scientific goodwill approach to employee satisfaction and opinion measurement. Based on the precept that employee involvement is a key indicator of organizational health.

 

Mr.Kevin Reagan 
E-mail: k_reagan@respac.com
 
Employee Opinion and Satisfaction

Many organisations invest large amounts of money in order to benchmark and improve customer satisfaction only to find their efforts are not yielding success. A common reason particularly among organisations (both public and private sector) whose role is to deliver service is employee morale and attitudes. Savvy managers know that those in the frontline, as well as those behind the scenes, can have the biggest impact on the organisation in terms of satisfaction. All too often, organisations, in striving to become closer to their customers, forget about their employees.

The Research Pacific Group's EOS program is designed to address employee morale and satisfaction in a systematic, confidential and cost-effective manner. With normative data, you can tell if you are above average or below average and our unique analysis methods allow you to predict actions of certain groups. TRPG has a unique database of normative data accumulated across an extensive database of surveys undertaken. These data are available for most of the rating items used by us to measure most aspects of staff satisfaction and involvement. This valuable database enables data reported to an individual client to be put into context rather than analysed in a vacuum.

Our methodology has been developed and refined over the past several years, since then we have surveyed over 30,000 staff, in 42 companies in South East Asia. It has been found highly effective in obtaining actionable and useful feedback from staff, in an absolutely objective manner.

It is however designed to be flexible to the needs of a particular organisation; the Client should thus not feel that it is unduly rigid... changes are possible if the circumstances in Client's organisation so warrant.

 
 

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Usability Design Testing & Consulting
  • Global
  • Multiple Tools
  • Web World
  • Tech World
USABILITY TESTING is a highly effective method of uncovering 90% + usability problems that would impact on the effectiveness of a product or website. This methodology provides clients with an insight into the experience of real user and provides both long and short term actionable design recommendations to improve the product or website application.

MYSTERY VISITOR is an online survey based programme that allows direct usability and preference comparisons to be made between peer group and competitor using expert appraisal and quantitative data gathered from real customers. This methodology allows clients to not only understand user satisfaction with a web site or product, but also satisfaction with the key components which make up the 'customer experience.

USER CENTRED DESIGN & PROTOTYPE DEVELOPMENT such as Web Sites, Intranets, Mobile devices, I. TV applications and Gaming software. By adopting a user cantered design approach, fhios can develop low and high fidelity prototype applications based on user needs that can be subjected to testing, validation and benchmarking prior to commencement of the main build. 

For more information please contact:

 
Ms Evelyn Lee 
E-mail:evelyn@respac.com
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Agricultural Research & Consulting
  • Crop Science
  • Animal Health
  • Syndicated & Customised

1.        amis®: agricultural marketing information system  

Kleffmann’s flagship panel research product which is currently used by 500+ companies globally

amis® is one world’s leading and most comprehensive agricultural knowledge base. It combines key data collected over the last 15 years on crop seed, plant protection and other key agricultural themes across major agricultural markets ( Europe , Americas , Australasia )

amis’® unique software ensures global compatibility of data to allow for accurate comparisons of agricultural markets on a global basis.

amis® links quantitative data with qualitative data to provide comprehensive information on purchasing behaviours, reasons for decisions and influencing factors

2.       Agricultural Marketing Services

As the world’s leading agricultural market research institute, Kleffmann also provides specialist marketing services to clients within the agriculture sector.

Kleffmann Research Pacific differentiates itself in the marketplace by being the only specialist provider within the agriculture sector. This in turn provides clients with the reassurance of best of breed advice and sector expertise, both locally and internationally.

Specialist agriculture marketing services include:

a) Market research studies: Qualitative and Quantitative.

b) Individual and ad-hoc studies: Local and International.

c) Market analysis.

d) Marketing planning and advice.

e) Strategy development and marketing concepts.

For more information please contact:

Mr. Juliano Ribero 
E-mail:juliano.ribeiro@kleffmann.com
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CHOICE™
Partnership With Research For Today (UK)
  • Product & Service Optimization
  • With The Pioneer For Applying AI Based Modelling Techniques To Survey Data
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GLOBAL RESEARCH SERVICES
Partnership With The Research Alliance
  • We Are The Asia-Pacific Member Of This Global Research Network
  • Covering North & South America & 8 Key European Markets
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